Browse our website to explore and select your favorite items.
Click the 'Add to Cart' button below each product to add it to your shopping bag. To review your selections, click the bag icon in the top-right corner and choose 'View Cart'.
Need to make changes? Use the 'Remove Item' option to take out any product. Want to shop more? Click 'Continue Shopping'.
When ready to place your order, select 'Check Out' to proceed.

You can browse and add items to your cart without creating an account. However, an account is required to complete your purchase. Setting up an account is quick and easy, giving you access to exclusive benefits through your Ranna Gill account. Simply click 'Register' at the top-right of the page to create your account.

If you've forgotten your password, simply click on the "Forgot Password" link on the login page. Follow the instructions to reset your password via email. If you need further assistance, feel free to contact our Customer Care Team.

To register, visit the 'Log In' section on our website. Enter your mobile number and email address, and a verification link will be sent to your email. Click the link to authenticate your account. Alternatively, you can register using your Facebook or Google account for quicker access.

At the moment, we do not offer a rewards or loyalty program.

Yes, providing your email and phone number during registration is essential. This allows us to keep you updated on exclusive offers, new arrivals, and order status, ensuring you never miss out on exciting promotions and personalized updates!

To check if a product is available in your size, simply visit the product page and refer to the size chart. You can also select your preferred size from the available options. If you need further assistance, our Customer Care Team is always ready to help you find the perfect fit.

Our Customer Care Team is here to help you with a smile!

• Call or WhatsApp: +91 9289205550
  Monday to Friday: 10:00 AM – 11:30 PM IST
  Saturday & Sunday: 10:30 AM – 7:00 PM IST
  Closed on national holidays.
• Email: care@rannagill.com

We're always happy to assist you – don’t hesitate to reach out!

Our Customer Care Team strives to respond as quickly as possible. Typically, you can expect a reply within 24-48 hours. For urgent matters, feel free to call us at  +91 9289205550, and we’ll assist you promptly.

We believe in making your shipping experience effortless and quick!

• Prepaid Orders (India): Enjoy free shipping on all prepaid orders – we’ve got you covered!
• COD Orders (India): Only ₹200 extra for cash on delivery!
• Express Delivery (India): Need it faster? Get express delivery for just ₹500 extra!

Shop now and enjoy great deals with hassle-free delivery!

We have shipping facilities across the globe.

For placing international orders pls visit https://www.rannagill.com/                          The MRP on our international websites includes shipping and duties. 

Contact our Customer Care Team  via email at care@rannagill.com or WhatsApp us at +91 9289205550 for further assistance.

The shipping address can be updated before the order is shipped.
Please contact our Customer Care Team via email at care@rannagill.com or WhatsApp us at +91 9289205550 for getting the address updated.

Orders within India are usually dispatched within 2-5 business days. We collaborate with trusted delivery partners to ensure a smooth and reliable delivery experience. Transit times typically range from 2-7 days, depending on your location. 

Occasionally, delays may occur due to unforeseen factors such as weather or courier issues. Rest assured, we’ll keep you updated throughout the process.

Yes, you can collect your order from a retail store of your choice. Inform our Customer Care Team via email at care@rannagill.com or WhatsApp us at +91 9289205550 about your preferred store as soon as you place your order.

We kindly request you to place separate orders for each shipping address.

Our courier partners will reach out to you before delivery. If you’re unavailable, they will attempt delivery up to three times before returning the package to us. 

To ensure a hassle-free experience, you can notify us in advance to reschedule the delivery.

Once your order is shipped, you will receive an Airway Bill (AWB) number and courier partner details via email. To track your shipment, simply visit the courier’s website (e.g., Bluedart, Merchants) and enter your AWB number.

We make every effort to ensure the colors of our products are accurately represented. However, slight variations may occur due to lighting and screen settings.

Orders can be canceled within 24 hours of placing an order. 

To cancel, email us at care@rannagill.com or WhatsApp us at +91 9289205550.

Refunds will be issued as a credit note, redeemable on fresh arrivals within 90 days from the issue date.

If you receive a defective or incorrect item, email care@rannagill.com or WhatsApp us at +91 9289205550 with details and images of the product. Our team will assist you within 24-48 hours.

We accept:

• Credit Cards (Mastercard, Visa, American Express)
• Net Banking (all major banks)
• Debit Cards (all major banks)
• UPI
• Razorpay
• Cash/Bank Deposits

For assistance with payment, email care@rannagill.com or call us at +91 9289205550.

COD is available for orders above ₹4,000 and below ₹50,000 and incurs an additional ₹200 fee. For orders exceeding ₹50,000, we recommend pre-paid options.

If your payment fails while placing an order, don’t worry! You can try the following steps:

1. Check your internet connection: Ensure you have a stable connection.
2. Retry the payment: Double-check your payment details and try again.
3. Use an alternative payment method: Switch to a different card or payment option.
4. Contact your bank: Sometimes, transactions may be blocked for security reasons.

If the issue persists, feel free to call our Customer Care Team  call us at +91 9289205550 for further assistance.

If your money has been debited but the order was not placed, follow these steps:

1. Check your email: Look for a confirmation email or SMS to ensure the order wasn't processed.
2. Wait for a few hours: Sometimes, payment systems take time to sync.
3. Contact your bank: Verify if the amount has been debited and check the transaction status.
4. Reach out to us: Share the transaction details with our Customer Care Team at +91 9289205550. We’ll promptly assist you in resolving the issue.

If a product is out of stock, you can:

1. Reach out to our Customer Care Team: They can provide information about restocking timelines or suggest similar alternatives.
2. Check back later: Popular items are often restocked, so keep an eye on our website for updates.
3. Explore new arrivals: Discover other options in our latest collections that match your style.

Unfortunately, products cannot be added to an existing order. You can place a new order for the additional items.

We occasionally offer discount codes during promotions or special events. To stay updated, subscribe to our newsletter and follow us on social media for the latest updates on offers and exclusive deals.

Credit notes are not available for purchase. They are issued for eligible refunds and can be used towards fresh arrivals within 90 days of issuance.